End of Support Announcements for JIRA

This section announces the end of Atlassian support for certain web browsers for JIRA.

We will be ending support for older versions of web browsers as follows:

• JIRA 4.4.x will be the last versions of JIRA to support Internet Explorer 7.

The details are below. Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Internet Explorer 7 End of Support Notes:

• IE7, now 4+ years after its release, has less than 10% of browser market share. Microsoft has released IE8 and recently IE9.
• JIRA 4.4 (due mid 2011) will be the last major version of JIRA to officially support Internet Explorer 7.
• JIRA 4.4.x and earlier versions will continue to work with Internet Explorer 7. However, we will not fix bugs affecting this browser version past the last version of JIRA 4.4.x to be released.

This section announces the end of Atlassian support for certain databases for JIRA.

We will be ending support for older versions of databases as follows:

• JIRA 4.4.x will be the last versions of JIRA to support Oracle 10.1, Oracle 10.2 and MySQL 5.0.

The details are below. Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Oracle 10.1 & 10.2 End of Support Notes:

• Oracle Premier support for 10.2 ended on July 31, 2010.
• JIRA 4.4 (due mid 2011) will be the last major version of JIRA to officially support Oracle 10.1 and Oracle 10.2.
• JIRA 4.4.x and earlier versions will continue to work with Oracle 10.1 and Oracle 10.2. However, we will not fix bugs affecting Oracle 10.1 and Oracle 10.2 past the last version of JIRA 4.4.x to be released.

MySQL 5.0 End of Support Notes:

• MySQL support for MySQL 5.0 ended on December 31, 2009 (http://www.mysql.com/support/eol-notice.html).
• JIRA 4.4 (due mid 2011) will be the last major version of JIRA to officially support MySQL 5.0.
• JIRA 4.4.x and earlier versions will continue to work with MySQL 5.0. However, we will not fix bugs affecting MySQL 5.0 past the last version of JIRA 4.4.x to be released.

This section announces the end of Atlassian support for certain web browsers for JIRA.

We will stop supporting older versions of web browsers as follows:

• From JIRA 4.3, due in Quarter 1 2011, JIRA will no longer support Safari 4 and Firefox 3.0.x.

The details are below. Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

End of Life Announcement for Web Browser Support

• General End of Support Notes:
  • JIRA 4.2 (due Quarter 4 2010) will be the last JIRA version to officially support Safari 4 and Firefox 3.0.x.
  • 'Support End Date' means that JIRA 4.2 and previous released versions will continue to work with Safari 4 and Firefox 3.0.x. However, we will not fix bugs affecting these browser versions past the support end date.

• Firefox End of Support Notes:
  • The decision to end support for Firefox 3.0.x in JIRA 4.3 was made in line with Mozilla's support strategy, which indicates that Firefox 3.0.x will be maintained with security and stability updates until January 2010.

This section confirms that Atlassian support for DB2 for JIRA ended in JIRA 4.0. End of support means that Atlassian will no longer fix bugs related to DB2.

We do not support the following databases:

• Atlassian ended support for DB2 at the release of JIRA 4.0 (October 2009), with the final support for these platforms in JIRA 3.13.

We made this decision in order to reduce our database support, to reduce testing time and help us speed up our ability to deliver market-driven features. We are committed to helping our customers understand this decision and assist them in migrating to a supported database, if needed.

Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

• DB2 End of Support Notes:
  • 'Support End Date' means that JIRA 3.13 and versions prior to JIRA 3.13 will continue to work with the DB2. However, we will not fix bugs affecting DB2 past the support end date.
  • JIRA 4.0 (released in October 2009) and later versions of JIRA have not been tested with DB2.

This section announces the end of Atlassian support for certain application server platforms for JIRA WAR/EAR. End of support means that Atlassian will not fix bugs in certain application servers past the support end date.

We will stop supporting the following application servers:

• From JIRA 4.1, due late Q1 2010, JIRA will no longer support JBoss application servers.
• From JIRA 4.2, due in Q3 2010, JIRA will no longer support Oracle WebLogic or IBM WebSphere.

We are reducing our application server platform support to reduce the amount of testing time and help us speed up our ability to deliver market-driven features. We are committed to helping our customers understand this decision and assisting them in migrating to Tomcat, our supported Application Server.  You have the option of installing the JIRA Standalone version which includes our supported Tomcat application server. For instructions, please see Switching Application Servers to Apache Tomcat.

Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

End of Life Announcement for Application Server Support

• JBoss End of Support Notes:
  • 'Support End Date' means that JIRA 4.0 and previous released versions will continue to work with JBoss Application Servers. However, we will not fix bugs affecting JBoss application servers.
  • JIRA 4.1 will not support JBoss application servers.

• WebSphere and WebLogic End of Support Notes:
  • Atlassian is targeting a support end of life for Oracle WebLogic and IBM WebSphere in Q3 2010, with the final support for these platforms in JIRA 4.1.
  • 'Support End Date' means that JIRA 4.1 and previous released versions will continue to work with the stated application servers. However, we will not fix bugs affecting Oracle WebLogic and IBM WebSphere application servers past the support end date.
  • JIRA 4.2 (due to release in Q3 2010) will only be tested with and support Tomcat 5.5 and 6.0.
  • If you have concerns with this end of support announcement, please email eol-announcement at atlassian dot com.

Why is Atlassian doing this?

Atlassian is committed to delivering improvements and bug fixes as fast as possible. We are also committed to providing world class support for all the platforms our customers run our software on. However, as the complexity of our applications grows, the cost of supporting multiple platforms increases exponentially. Each new feature has to be tested on several combinations of application servers, with setup and ongoing maintenance of automated tests. At times, 30% of the development team is busy coding solutions for edge cases in various application servers. Moving forward, we want to reduce the time spent there in order to increase JIRA development speed significantly.

We have chosen to standardise on Tomcat, because it is the most widely used application server in our user population. It is fast, robust, secure, well-documented, easy to operate, open source, and has a huge community driving improvements. It is the de facto industry standard, with several companies available that specialise in providing enterprise grade support contracts for it, ranging from customisations to 24/7 support.

This section announces the end of Atlassian support for certain Java Platforms for JIRA.

We will stop supporting the following Java Platforms:

• From JIRA 4.2, due Q3 2010, support for Java Platform 5 (JDK/JRE 1.5) will end.

We are ending support for Java Platform 5, in line with Sun's Java SE Support Road Map (i.e. "End of Service Life" for Java Platform 5 dated October 30, 2009). We are committed to helping our customers understand this decision and assisting them in updating to Java Platform 6, our supported Java Platform.

The details are below. Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

End of Life Announcement for Java Platform Support

• Java Platform 5 End of Support Notes:
  • Atlassian intends to end support for Java Platform 5 in Q3 2010.
  • 'Support End Date' means that JIRA 4.1.x and previous released versions will continue to work with Java Platform 5 (JDK/JRE 1.5). However, we will not fix bugs related to Java Platform 5 past the support end date.
  • JIRA 4.2 (due to release in Q3 2010) will only be tested with and support Java Platform 6 (JDK/JRE 1.6).
  • If you have concerns with this end of support announcement, please email eol-announcement at atlassian dot com.

This section announces the end of Atlassian support for certain web browsers for JIRA.

We will stop supporting older versions of web browsers as follows:

• JIRA 4.1 will be the last version of JIRA to support IE6. (From JIRA 4.0 to JIRA 4.1, all of the main functionality will work in IE 6. However, some of the visual effects will be missing.)

The details are below. Please refer to the Supported Platforms for more details regarding platform support for JIRA. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

End of Life Announcement for Web Browser Support

• Internet Explorer 6 End of Support Notes:
  • JIRA 4.1 (due late Q1 2010) will be the last version to officially support Internet Explorer 6.
  • JIRA 4.2 is currently targeted to release Q3 2010 and will not support IE6.
  • This decision was made in line with Microsoft's Support Lifecycle policy, which indicates the official end of support for Internet Explorer 6 on 13th July, 2010. Please note that released versions of JIRA up to and including JIRA 4.1 will continue working with IE6 just as they did before, but we will not fix bugs affecting Internet Explorer 6.
  • You may be able to use Internet Explorer 6 for the most common use cases like viewing and editing content in JIRA 4.1 and earlier, but official support for this browser will end once you upgrade to JIRA 4.2.